Thyrve Studios Ltd

Privacy Policy

Thyrve Studios Ltd ("we", "us" or "our") are committed to protecting and respecting your privacy.

This policy, together with our website terms of use and any other documents referred to within it, explains how we collect, use and protect your personal data. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

By using thryve-studios.co.uk, you acknowledge the practices described in this policy.

Who We Are

For the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation ("UK GDPR"), the data controller is:

Thyrve Studios Ltd
Company Number: 16978196
46 Nevern Road
Rayleigh
England
SS6 7PE

Contact email: hello@thryve-studios.co.uk

Information We May Collect From You

Information you give us

You may provide information to us by filling in forms on our website, corresponding with us by phone, email or otherwise.

This includes information you provide when you:

  • make an enquiry;

  • request information about our services;

  • subscribe to updates or newsletters;

  • contact us regarding a project or partnership opportunity;

  • report an issue with our website.

The information you provide may include:

  • your name;

  • company name;

  • email address;

  • telephone number;

  • project information;

  • any other information you choose to provide.

Information we collect automatically

When you visit our website, we may automatically collect technical information including:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • referral source;

  • time zone setting;

  • pages visited and time spent on pages;

  • interaction data such as clicks, scrolling and navigation paths.

Information we receive from other sources

We may receive information about you from third-party providers including:

  • analytics providers;

  • advertising and marketing platforms;

  • business partners;

  • publicly available business information sources;

  • technical and payment service providers.

Personal Information About Other Individuals

If you provide us with personal information relating to another individual, you confirm that:

  • you have their permission to provide the information to us;

  • they understand how their information may be used;

  • you are authorised to act on their behalf where required.

Monitoring and Recording Communications

We may monitor or record communications, including emails and telephone calls, for:

  • quality assurance;

  • staff training;

  • compliance;

  • fraud prevention;

  • security purposes.

Cookies

Our website uses cookies and similar technologies to distinguish you from other users. This helps us improve our website and provide a better browsing experience.

For more information, please see our Cookie Policy.

How We Use Your Information

Information you provide to us

We may use the information you provide to:

  • respond to enquiries and provide requested information;

  • provide our services and fulfil contractual obligations;

  • communicate with you regarding projects, services or support;

  • provide updates relating to services similar to those you have previously enquired about or used;

  • improve the presentation and functionality of our website;

  • notify you about changes to our services or policies.

Where permitted by law, we may also contact you regarding services, solutions or updates that we believe may be relevant to your business interests.

You can opt out of marketing communications at any time.

Information we collect automatically

We may use automatically collected information to:

  • administer and improve our website;

  • maintain website security and prevent misuse;

  • analyse website performance and user behaviour;

  • improve user experience and content delivery;

  • measure the effectiveness of marketing and communications;

  • support internal business operations and reporting.

Information from third parties

We may combine information received from third parties with information you provide directly to us in order to improve our services, communications and business operations.

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing personal data where applicable:

  • performance of a contract;

  • legitimate interests;

  • compliance with legal obligations;

  • consent;

  • protection of vital interests.

Where we rely on consent, you may withdraw your consent at any time.

Disclosure of Your Information

We may share your personal information with:

  • service providers and contractors who support our business operations;

  • hosting providers and IT service providers;

  • analytics and marketing providers;

  • professional advisers including accountants, insurers and legal advisers;

  • payment or financial service providers where relevant;

  • members of our corporate group where necessary.

We may also disclose your information:

  • where required by law;

  • to enforce our legal rights or agreements;

  • to protect the rights, property or safety of our business, clients or others;

  • as part of a business sale, acquisition or restructuring.

We do not sell personal data to third parties.

International Transfers

Some of the third-party services we use may store or process personal data outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that personal data is handled securely and in accordance with applicable data protection laws.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

However, the transmission of information over the internet is not completely secure. While we take appropriate security measures, we cannot guarantee the security of information transmitted to our website and any transmission is at your own risk.

If you have login credentials or passwords relating to our services, you are responsible for keeping them confidential.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting or reporting requirements.

Your Rights

Under UK GDPR, you may have the right to:

  • request access to your personal data;

  • request correction of inaccurate data;

  • request deletion of your data;

  • object to processing;

  • request restriction of processing;

  • request transfer of your data;

  • withdraw consent where processing is based on consent;

  • lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of your rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. If you follow a link to another website, please note that those websites have their own privacy policies and we do not accept responsibility or liability for their policies or practices.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Please check this page periodically to remain informed of any updates.

Contact

If you have any questions regarding this privacy policy or how we handle your personal data, please contact:

Thyrve Studios Ltd
Email: hello@thryve-studios.co.uk